FAQ's
Frequently asked questions
Do you work with insurance claims?
Yes, we have experience working with insurance claims for roof repairs and replacements. We can assist you throughout the insurance claims process to ensure a smooth and hassle-free experience.
How can I determine if my roof damage is covered by insurance?
Each insurance policy has specific coverage criteria. If you suspect your roof has sustained damage, we recommend contacting your insurance provider to understand the details of your coverage. Our team can also provide an assessment and help you determine if filing a claim is necessary.
What should I do if my roof is damaged?
If your roof has been damaged, it’s important to take immediate action to prevent further harm. Here are the steps you can follow:
- Document the damage by taking clear photographs.
- Contact your insurance company to report the incident and initiate the claims process.
- Notify our roofing experts, and we will work closely with you and the insurance company to assess the damage and provide repair or replacement estimates.
Do I need to obtain multiple estimates for my insurance claim?
It’s best to consult your insurance provider to determine if they have any specific requirements regarding estimates. In many cases, obtaining multiple estimates can be helpful to ensure a fair evaluation of the damage. Our team can provide a detailed estimate for the necessary repairs or replacements to assist you with your insurance claim.
Will filing an insurance claim increase my premium?
Filing an insurance claim generally should not automatically increase your premium. However, it’s always recommended to review your policy or discuss this matter directly with your insurance provider to understand any potential impact.
Can you work directly with my insurance company?
Absolutely! We have extensive experience working with insurance companies. Our team can communicate with your insurance provider on your behalf, provide all the necessary documentation, and ensure that your claim is processed smoothly.
How long does the insurance claims process take?
The length of the claims process varies depending on several factors, including the complexity of the damage, the insurance company’s procedures, and the overall workload. We strive to expedite the process as much as possible and will keep you informed at every step along the way.
What if the insurance claim is denied?
In the event that your insurance claim is denied, don’t worry. Our roofing experts can review the denial and provide further guidance. We may be able to help you appeal the decision or explore alternative options for financing your roof repairs or replacement.
Do you offer any warranty for roof repairs or replacements covered by insurance?
Yes, we stand behind the quality of our workmanship and materials. For roof repairs or replacements covered by insurance, we provide a warranty that ensures your satisfaction and protects your investment. Please ask our team for specific details regarding the warranty coverage.
What if I have additional questions or need further assistance?
We’re here to help! If you have any additional questions or need further assistance regarding insurance claims or any other roofing-related concerns, please don’t hesitate to reach out to our team. We’re always available to provide you with the information and support you need.
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Broadstone Roofing Service Area
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Dallas – Fort Worth
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Austin
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San Antonio